Privacy Policy

Your privacy and trust matter to us

Privacy Policy

At Swan Book Publishing House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access our website or use our services.


1. Information We Collect

We may collect both personal and technical information.

Personal Data
  • Full Name
  • Email Address
  • Contact Number
  • Postal Address
  • Manuscripts and Creative Files
  • Billing Information (processed securely through third-party payment gateways)
Technical Data
  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Behavior

2. Purpose of Data Collection

Your information is collected only to:

  • Deliver publishing and professional services
  • Communicate regarding projects and inquiries
  • Process payments
  • Improve website functionality
  • Send service updates (only with your consent)

We do not sell or trade your personal information.


3. Data Sharing

Limited information may be shared with trusted service providers strictly for operational purposes (such as hosting, payment processing, and communication tools). All partners follow confidentiality standards.


4. Data Security

We use appropriate technical and organizational measures to protect your data. However, no online transmission can be guaranteed as completely secure.


5. Cookies

Our website uses cookies to enhance user experience. You may disable cookies anytime through your browser settings.


6. User Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your information

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


8. Policy Updates

We reserve the right to modify this Privacy Policy at any time without prior notice.


9. Contact Information

For privacy-related inquiries:

📧 Email: swanbookpublishinghouse@gmail.com
📞 Phone: +91-9286253453


Terms & Conditions

By accessing this website or using our services, you agree to the following terms:

Services

We provide professional publishing services including editing, formatting, cover design, printing, ISBN assistance, and marketing support.

Payments

All services require advance payment unless otherwise agreed. Once confirmed, prices are final.

Intellectual Property

Authors retain full ownership of their manuscripts. We claim no rights over submitted content.

Project Timelines

Delivery timelines are estimates and may vary based on project scope and client cooperation.

Limitation of Liability

We are not responsible for indirect damages, loss of profits, or third-party claims.

Amendments

These terms may be updated periodically without prior notice.


Refund & Cancellation Policy

Due to the customized nature of publishing services:

Refund Policy
  • No refunds once work has commenced.
  • Partial refunds may be considered if cancellation occurs before production begins.
Cancellation Policy
  • Projects must be cancelled before any service initiation.
Digital Deliverables

Completed digital services (editing, formatting, design, etc.) are strictly non-refundable. Refund requests must be submitted within 48 hours of payment confirmation.


GDPR Consent Statement

By submitting your information, you authorize Swanbook Publishing House to collect and process your personal data for service-related purposes. Consent may be withdrawn anytime via written request.